Loading the 20 digit code on your kplc meter

LOADING THE 20 DIGIT CODE ON YOUR METER:

1.On your meter, key in the 20 digit received by SMS from
KPLC and press Enter key.

2.Look out for the following messages on your Meter:

“ACCEPT”: Meaning that the top up was successful and
your units will be increased by the number of units you
bought.

“USED” : Meaning that the 20 digit number has already been
used.

“OLD”: Meaning that the 20 digit code is expired.

“EE EEE 13″: Meaning that you entered the 12 digit code
wrongly

“REJECT”: Meaning that there is something wrong with the
20 digit code.

NOTE:
The message from KPLC at times takes up to 36 hours to
be delivered! You therefore need to top up when you still
have a few units left to avoid disappointment.
You may call KPLC Emergency assistance on 020 3 201 000
/ 0711 031 000 / 0732 111 000
You may also buy power units from the following vendors:

1. KPLC Stima Plaza 8:00 am – 4:30 pm - Stima Plaza

2. KPLC Electricity House 8:00 am – 4:30 pm - Electricity
House

3. Uchumi Capital Center 8:00 am – 8:00 pm  - Mombasa Road

4. Uchumi Ngong Hyper 8:00 am – 8:00 pm- Ngong Road

5. Uchumi: 8:00 am – 8:00 pm - Langata Road

6. Sarit Center KPLC office - 8:00 am – 4:30 pm – Sarit Center

7. Thika KPLC Office - 8:00 am – 4:30 pm - Thika