Thursday, 15 October 2015

Loading the 20 digit code on your kplc meter

LOADING THE 20 DIGIT CODE ON YOUR METER:
1.On your meter, key in the 20 digit received by SMS from
KPLC and press Enter key.
2.Look out for the following messages on your Meter:
“ACCEPT”: Meaning that the top up was successful and
your units will be increased by the number of units you
bought.
“USED” : Meaning that the 20 digit number has already been
used.
“OLD”: Meaning that the 20 digit code is expired.
“EE EEE 13″: Meaning that you entered the 12 digit code
wrongly
“REJECT”: Meaning that there is something wrong with the
20 digit code.
NOTE:
The message from KPLC at times takes up to 36 hours to
be delivered! You therefore need to top up when you still
have a few units left to avoid disappointment.
You may call KPLC Emergency assistance on 020 3 201 000
/ 0711 031 000 / 0732 111 000
You may also buy power units from the following vendors:
1. KPLC Stima Plaza 8:00 am – 4:30 pm - Stima Plaza
2. KPLC Electricity House 8:00 am – 4:30 pm - Electricity
House
3. Uchumi Capital Center 8:00 am – 8:00 pm  - Mombasa Road
4. Uchumi Ngong Hyper 8:00 am – 8:00 pm- Ngong Road
5. Uchumi: 8:00 am – 8:00 pm - Langata Road
6. Sarit Center KPLC office - 8:00 am – 4:30 pm – Sarit Center
7. Thika KPLC Office - 8:00 am – 4:30 pm - Thika

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