Thursday, 15 October 2015

How to access Samsung help and call centre via sms

How to access Samsung help
and call centre via sms

Register a Genuine Samsung via
SMS

To register a genuine Samsung phone:
Send SMS to 5585 with the following details
Reg*IMEI number#
e.g. reg*533777882256829#
To contact Samsung Customer care service by SMS:

Send SMS to 5585 with the following details
Help*Message#
e.g. help*How can I make a fake call. Thanks#
To make a complaint:
Send SMS to 5585 with the following details
Complaint*Message#
e.g. complaint*The battery is faulty, can’t fully charge.#
To make a suggestion:
Suggestion*Message#
e.g. Suggestion*Increase customer care centres
countrywide#
NOTE: The SMS service to 5585 works with Safaricom,
Airtel, YU and Orange networks.

Samsung will respond to
all queries within 24 hours.
Call Samsung customer care call centre: 0800 724 000

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