Sunday, 25 October 2015

Steps to top up DTB Nakumatt Global

Steps to top up DTB Nakumatt Global
Mastercard using Lipa na M-Pesa Paybill
Number 516606
1. Go to M-Pesa menu, select “ Lipa na M-Pesa ”
2. Select “Paybill”
3. Select “Enter business no.” and enter the DTB
Nakumatt Global Card Lipa na M-Pesa paybill
number 516606 and press “OK”
4. Select “Enter account no” i.e. mobile
number (07xx xxx xxx) and press “OK”
5. Enter amount i.e. amount you want to top up
and press “OK”
6. Enter your M-Pesa PIN and press “OK”
7. Confirm all the details are correct and press
8. You will receive a confirmation SMS from M-
Pesa immediately.
9. Nakumatt Global Card will then send you a
confirmation SMS shortly.
NB: This process only applies to Nakumatt Global
MasterCard cardholders Powered by Diamond Trust
Bank (DTB)

Thursday, 15 October 2015

HAKIKISHA the new M-pesa name confirmation by safaricom

HAKIKISHA the new M-Pesa
confirmation by safaricom

Safaricom has
introduced a new functionality called
"Hakikisha" to enable M-Pesa users to
confirm the names of intended recipients
before wiring money.

M-Pesa users can now confirm the names of
mobile money recipients before completing
the transfer transaction.
Safaricom's new functionality, dubbed
"Hakikisha" gives customers a fifteen-second
window to confirm the name of the intended
recipient, which pops up on the screen.
The function allows users to dial the number
1 to stop a transaction within fifteen seconds,
failure to which Safaricom automatically
wires the money.

However, "Hakikisha" will be suspended if
no transaction is completed after five
consecutive trials by typing 1.
The new enhanced function has been
introduced to ensure customers no longer
lose money to unintended recipients as a
result of entering the wrong number.
On average, Safaricom receives 12,000 daily
calls from M-Pesa customers seeking
transaction reversals.

The pop-up feature will also apply to the
Lipa Na M-Pesa pay option. M-Pesa agents
will benefit from the functionality, which
they will use to verify a customer's identity
before depositing funds.
Safaricom has been testing the "Hakikisha"
function for the last one month and will roll
it out in phases to cover its 21.7 million M-
Pesa customers by October 30. This new
enhancement is as a result of improved
system capability after the migration of M-
Pesa servers to Kenya earlier this year.

Recovering deleted WhatsApp Messages on Android mobile

Recover Deleted WhatsApp Messages
on Android Mobile

If you accidentally deleted WhatsApp chat history,
messages and attachments on Android phones, like
Galaxy S5, S4, you can get them back. In this article, we
will show you different ways to recover deleted
WhatsApp data.

Method 1. How to recover WhatsApp Chat
History from most recent backups?

Method 2. How to recover WhatsApp Chat
History from older (less recent) backups?

Method 3. How to recover recent WhatsApp
chat messages without losing newest chat

Method 4. How to recover deleted WhatsApp
Chat History without any backups?

1. Recover WhatsApp Chat History
from recent backups
If you have any backups of WhatsApp chat history, you
will be able to recover chat history from your backups.
If you deleted any Chat history or messages without
backup, you can still recover lost messages,
attachments from the WhatsApp automatic backups. It
is because WhatsApp automatically makes backups
every day at 4 AM (your local time) and stores them on
your phone’s internal memory (only given that there is
enough free space) or external microSD card of your
Android phone. What you will need in order to recover
WhatsApp messages is to uninstall the WhatsApp, then
reinstall the chat app again. During the installation
process, you will be prompted to restore your message
history. Simply tap Restore and everything less than
seven days old is restored.

2. Recover WhatsApp Chat History
from older (less recent) backups
You can follow below instructions to restore WhatsApp
messages or chats from a backup:
1. Uninstall WhatsApp.
2. Open the WhatsApp database or backup folder.
Decide which backup file you want to restore.
3. Rename that file from “msgstore-YYYY-MM-
DD.1.db.crypt7” to “msgstore.db.crypt7”.
4. Install WhatsApp.
5. When asked to restore, tap Restore .
You can find the WhatsApp backup files from /sdcard/
WhatsApp/Databases folder, you will see that they are
saved with names like “msgstore-YYYY-MM-
DD.1.db.crypt7”. Note that WhatsApp backup folder
may be located in either your phone’s internal memory
or external memory.
What are the disadvantages of recovering
WhatsApp chat messages from backups?
The automatic backup files of your WhatsApp chat
history and messages are only valid for 7 days after
last saved. Make sure you import your chat history
before it expires! You can’t find or restore data from
backups that are more than 7 days old.
You will lose the newest WhatsApp messages.
Current chat history that has not been backed up yet
will be lost upon restoration. That is to say you will
lose all of the messages that you have sent and
received since the backup was created.
You can’t restore chat messages if your SD card
and/or chat history is corrupted.
You can’t restore chat history if you have a different
phone number than when you backed up your chats.
If you run a manual backup, it will overwrite the
most recent automatic backup file.

3. How to recover recent WhatsApp
chat messages without losing newest
chat history?
We know that new messages sent/received after a
backup, and deleted before the next backup, cannot be
restored. If you want to keep a copy of the newest
WhatsApp messages, you can create a manual backup
WhatsApp > Menu Button > Settings > Chat Settings >
Backup conversations.
This manual backup file will normally be saved as
“msgstore.db.crypt7” in your /sdcard/WhatsApp/
Databases folder. Rename this chat backup file to
something like “msgstore.db.crypt7.newest” or
There’s no simple way to merge your new message with
your old, recovered messages though.

4. Recover Deleted WhatsApp Chat
Messages without any backups
If you just delete some very important chat messages
without a backup, how can you get them backup? We
recommend this Android data recovery which is easy to
use and free to download. Here is how you can recover
WhatsApp messages without backup with this Android
data recovery.
1. When you delete WhatsApp chat history by
mistake, your messages will actually be
saved in your mobile internal memory or SD
card until they will be erased completely
from your mobile phone storage until you
save new files or data on your phone. So do
not use your phone for now to prevent new
files or data overwriting the deleted files or
2. Install the data recovery software for
Android mobiles on your Windows PC.
3. Use the data recovery to scan your Android
mobile phone. It supports up to 2000
Android mobiles, including Samsung
mobiles, Galaxy S4, S5 or other Android
based phones and tablets.
4. Get back your lost WhatsApp messages,
and export them from your mobile phone to

Step 1. Turn on the USB debugging option
on your Android mobile.
Here is the step-by-step guide shows how you can
enable USB debugging on Android phones , or if you are
an Samsung Galaxy phone users, see how to enable
USB debugging on Samsung Galaxy phones .

Step 2. Connect your Android phone to
computer via USB
Run Android Data Recovery on your computer. Use your
USB data cord to connect up your mobile phone and
computer. The data recovery software can
automatically detect your cell phone and establish a
connection between the data recovery application and
your phone.

Step 3. Analyze your mobile and scan for
deleted WhatsApp Messages on Android
The Android data recovery software will now analyze
your phone. It will check your Android version, driver
support, etc.
Before you allow the Android data recovery program to
scan your phone, you have the choice to select what
kind of file you like to recover. This is optional, you can
leave it to the default, so the data recovery utility will
scan all your files and data on the phone.
It is recommended to choose the specific file type you
need to recover, in this case it is WhatsApp messages &
documents, as this can narrow down and search and
save you a lot of time.

Step 4. Recover deleted WhatsApp Chat
Messages and documents
Now click Next button at the bottom right corner of the
above screen to allow the Android data recovery tool to
scan your Samsung smartphone or other Android device
connected. This tool can search the lost files and data
from your internal memory, and external storage. The
result page will be grouped into different categories and
you can open each category to preview and found data
and recover any items or data to your computer and
mobile phone.
You can select the WhatsApp data to recover, the chat
messages, photos, videos, attachments. You can select
and export any or all of them to your computer. The
data recover program is compatible with almost all
Samsung smartphones and other Android phones like
HTC, Motorola, Sony, Lenovo, Huawei, ZTE, LG. Refer to
this guide, if you are using WhatsApp on iPhone: steps
to recover whatsApp chats on iPhone . However there’s
no simple way to merge your recovered newest
message with your old WhatsApp messages.

Track your friends location via Airtel's mLocator .

Track your friends location via mLocator

First of its kind in Kenya. mLocator allows you to
find anybody with an airtel line. You can have peace
of mind, secure your family and loved ones by
knowing where they are; join your friends for
activities where they are and maximize profits by
knowing where your employees on the go are.
However consent will be required for the first
location request only.
You can find others without calling them. mLocator
is easy to use and the service is free until 30th
September 2013.

1. Type FIND followed by phone numbere.g.
FIND 073xxxxxxx . Send SMS command to
the number 30100
Note: Nothing will happen until the SMS
receiver accepts the new locator

2. To use a nickname, add it after the number
e.g. FIND 073xxxxxxx Steve, after that
FIND Steve is sufficient

3. To cancel one specific locator, Type STOP
followed by phone number e.g. STOP
073xxxxxxx .
Note: STOP without a phone number cancels all
locating rights of others and your locating rights to
Service commands:

1. LIST – who can locate me, who can I

2. YES – response giving consent for the
other person to locate me

3. WHO – who has located me during the past
24 hours

4. HIDE – you cannot be located for 24 hours.

5. UNHIDE to enable location requests

6. SOS -people who have locating rights on
you (only up to 5 persons, the last ones
accepted) receive message that you are in
trouble and your location

7. OK – people who have locating rights on
you (only up to 5 persons, the last ones
accepted) receive message that you are ok
and your location

8. HELP – short description how the service
Once a month you will receive a list of who can
locate you provided that you were located by
somebody during the previous month. Once you give
the FIND rights for the first time, you will receive a
notification the next day on who can locate you and
who you can locate.
To automatically change the language use the
command in preferred language e.g. “ TAFUTA ”
instead of “FIND” changes the language to Swahili.
mLocator application for Internet phones

1. Only one click is needed to FIND another

2. Download from here: http://
mLocator is available on Android, Blackberry and Java
Benefits of the service:

1. Your user privacy is fully protected – the
service will require consent to allow
someone to locate you
2. Full transparency – user will know who is
able to locate him or her and how many
times he or she has been located
3. Easy to use – you require a few commands
to manage the service e.g. You can send a
text with the word STOP to 30100 to cancel
location rights of all others. Alternatively
you can send a text with the word STOP
followed by specific phone number to
cancel location rights of one person etc.

Safaricom,airtel,orange and yu ussd codes


Safaricom service shortcuts

132 to retrieve voice-mail messages

*126# to access bonga points menu

*131# for okoa jahazi: emergency credit

*144*4# to check okoa jahazi debt

*130*number# for sending please call me

*141*scratch-card number# to top your number

*144# to check airtime balance

*188# subscribe to bulk texts

*100# self-care Option and dial 7 to get premium services and Unsubscribe

*544# to subscribe to data or purchase data for another line

*450*1# shortcut to get data balance

Unsubscribing to skiza tune  :Dial *811#OK select manage my tunes and follow prompts to delete.

Dial 100 for customer care


Orange service shortcuts

Dial 123 to subscribe to data

#123#  to access main menu/general menu

Sms 131 to 131 to get data balance

Sms *132*amount*number# to 132 to sambaza airtime

*131# to check airtime balance

*132*scratchcardnumber# to top up airtime

Dial 100 for customer care


Airtel USSD shortcuts

Dial *100# for Airtel menu

To unsubscribe to services send STOP to  247

*131# to check airtime balance

to sambaza/me2u:

Register for me2u to obtain pin then:

send text 2u number amount pin,  sms to 5050

Or go to Airtel services > me2u>follow instructions

*544# for data bundles for your phone or purchase them for another line

*133*scratchcardnumber# to topup

Dial 100 for customer care

Kopa credo or internet bundles:

Dial*221# or Dial *100# go to Smart Services, select Kopa Credo.

*133*4# to check you debt

*120# to subscribe to club 20 and get 100 mb @ 20bob

*515# to access wikipedia



*122# to access main menu

*256# to call for free for yu to yu calls only

*544# to access data bundles services

*131# to check for airtime balance

Send blank SMS to 126 – Credo4yu for  emergency airtime

*140*amount*number#  To sambaza airtime


How to activate samsung mobile tracker

How to activate Samsung
Mobile tracker

Here is how to activate the Samsung Mobile Tracker.

Go to Settings – Security – Mobile tracker.

Key in the *default password – 00000000 to enable the
mobile tracker
Input numbers of 2 persons whom you would like to inform
about your lost phone.

Put the Owner Name as the sender go through the legal
warning and accept it.

Mobile tracker is now activated.
Whenever the SIM card is changed in your phone, it will send
an SMS to the 2 preset numbers without the knowledge of
the person using the phone.

The SMS reveals the IMEI
number of your phone and the new SIM card phone number.

You can then take appropriate action to retrieve your phone.

*Remember to change your password later from the default.

Connecting phone and computer using a Bluetooth adaptor

Connect Phone & Computer
using a Bluetooth adaptor.

Almost all phones today come ready with bluetooth capacity
and memory card slots.

However these two feature are also now being offered in
nokia phones at reasonable prices.
Having the phone however is not the issue, the issue is
whether you know how utilise the features on your phone.

Many people spends tens of thousands on a phone that they
then use only a tenth of the features they paid for! Well let
here is one other way to get value for your money!

To connect your bluetooth enabled phone to your laptop or
Desktop computer the computer needs also to be blue tooth
enabled. If your make does not have the bluetooth feature
preinstalled, all you need is a USB bluetooth adaptor. This is
available in local computer shops in Nairobi. This is how it
looks (see the tiny black USB device):

The best thing with this device is that it is a plug and play,
without the need for a software. This basically means
whatever machine you connect it to, it automatically
becomes bluetooth enabled, whether in the office, cyber, at
home… anywhere, any machine!

How to access Samsung help and call centre via sms

How to access Samsung help
and call centre via sms

Register a Genuine Samsung via

To register a genuine Samsung phone:
Send SMS to 5585 with the following details
Reg*IMEI number#
e.g. reg*533777882256829#
To contact Samsung Customer care service by SMS:

Send SMS to 5585 with the following details
e.g. help*How can I make a fake call. Thanks#
To make a complaint:
Send SMS to 5585 with the following details
e.g. complaint*The battery is faulty, can’t fully charge.#
To make a suggestion:
e.g. Suggestion*Increase customer care centres
NOTE: The SMS service to 5585 works with Safaricom,
Airtel, YU and Orange networks.

Samsung will respond to
all queries within 24 hours.
Call Samsung customer care call centre: 0800 724 000

How to pay for parking in nairobi via mpesa

How to pay for parking in
Nairobi via M-PESA;

step by step guide from phone and

Below is a step by step guide on how to pay for your
parking fees in Nairobi county via your mobile phone.

Step1: Register

Step2: Load your e-wallet with cash from M-PESA, Airtel
Money, Visa e.t.c.

Step 3: Pay for parking from your ewallet
First time users will follow from step 1 to step 3 below. If
you have already registered for the service, you shall follow
step2 and step3 only.

Step 1: Registration :
From Mobile phone: Dial *217# and enter your Name, ID
Number and select a PIN number (when we tried to register
via this method, it did not work, but the online registration
below works.

From internet: Log on to https: //epayments.nairobi.go. ke/
selfservice/register Enter your names, Mobile phone
number, ID number and preferred PIN
You will received an SMS alerting you that your registration
was successful

Step 2: Loading cash to your E-Wallet
From Mobile phone: Dial *217# Select option 1 ’My
Account’ and follow instructions
From internet: log on to https: //epayments.nairobi.go .ke/
selfservice/home In the E-wallet section (coloured brown)
select ‘Top up’ Follow the instructions

Step 3: Pay for Parking
From Mobile phone: Dial *217# and select 2 ‘Parking’
1. Then select 1

Energy saving tips.

Energy saving tips around your house
- Don’t Leave electrical appliances on standby mode,
-switch off at the socket
In most homes, about 10-15 per cent of the electricity bill
is for lighting.
- Use energy saving light bulbs to cut your
costs considerably.
They may be more expensive to buy than traditional
bulbs, but they are worth the investment as they last over
10 times longer and use up to 4 times less energy.
-No matter what type of lighting you are using, always
turn the lights off when you leave a room.
Use a smaller electrict burner if using a small pan.
-Boiling water in an electric kettle first will save the time
the burner needs to heat the water, and putting a lid on
will help it come to a boil quicker.
-When making a cup of tea, only boil the amount of water
that you need.
Boiling a full kettle unnecessarily is a waste of electricity.
-The location of your fridge can make a difference in how
energy efficient it is.
Make sure it is out of direct sunlight and not close to the
It is best to keep it against an outside wall so that
the heat it generates can escape easily, and always make
sure that there is a few inches space all around the fridge
so that air can circulate.
Make sure you defrost your fridge and freezer on a
regular basis or whenever necessary.
An iced up freezer will make the freezer work harder,
therefore wasting more energy than needed.
-Only set your fridge to as cold as you need it and avoid
keeping the door open for long period

Loading the 20 digit code on your kplc meter

1.On your meter, key in the 20 digit received by SMS from
KPLC and press Enter key.
2.Look out for the following messages on your Meter:
“ACCEPT”: Meaning that the top up was successful and
your units will be increased by the number of units you
“USED” : Meaning that the 20 digit number has already been
“OLD”: Meaning that the 20 digit code is expired.
“EE EEE 13″: Meaning that you entered the 12 digit code
“REJECT”: Meaning that there is something wrong with the
20 digit code.
The message from KPLC at times takes up to 36 hours to
be delivered! You therefore need to top up when you still
have a few units left to avoid disappointment.
You may call KPLC Emergency assistance on 020 3 201 000
/ 0711 031 000 / 0732 111 000
You may also buy power units from the following vendors:
1. KPLC Stima Plaza 8:00 am – 4:30 pm - Stima Plaza
2. KPLC Electricity House 8:00 am – 4:30 pm - Electricity
3. Uchumi Capital Center 8:00 am – 8:00 pm  - Mombasa Road
4. Uchumi Ngong Hyper 8:00 am – 8:00 pm- Ngong Road
5. Uchumi: 8:00 am – 8:00 pm - Langata Road
6. Sarit Center KPLC office - 8:00 am – 4:30 pm – Sarit Center
7. Thika KPLC Office - 8:00 am – 4:30 pm - Thika

How to pay kplc bill with Airtel money .

How to pay Kenya Power (KPLC) Bill with
Airtel Money
Airtel Money is one of the most popular and secure
payment methods offered by KPLC. Airtel Money
allows KPLC prepaid and postpaid customers to buy
tokens and pay for their bills in a secure and timely

Steps to pay Kenya Power (KPLC) Bill with
Airtel Money

1. Go to Airtel Money, select “ Make Payments ”

2. Select “ PayBill ”

3. Select “ Kenya Power Bill ” for postpaid or “ Kenya
Power Prepaid” to buy prepaid tokens.

4. Enter amount you wish to pay.

5. Enter your Airtel Money PIN .

6. In the reference option, “Enter account no”
i.e. meter number or account number and
confirm that all details are correct.

7. You will receive an Airtel Money confirmation of
the transaction via SMS.

8. KPLC will then generate a prepaid token for your
meter and send it to you via SMS.

Wednesday, 14 October 2015

How to pay KPLC bill using lipa na mpesa paybill number 888888

How to Pay  Kenya Power (KPLC) Bill using
Lipa na M-Pesa paybill number 888888

1. Go to M-Pesa menu, select “ Lipa na M-Pesa ”

2. Select “ Paybill”

3. Select “ Enter business no. ” and enter the
KPLC postpaid Lipa na M-Pesa paybill
number 888888 and press “OK”

4. Select “ Enter account no ” i.e. Kenya Power
account number and press “OK”

5. Enter amount between KSh 100 and 35,000
and press “OK”

6. Enter M-Pesa PIN and press “OK”

7. Confirm all the details are correct and press

8. You will receive a confirmation SMS from M-
Pesa immediately.

9. Please note that it takes 48 hours for Kenya
Power (KPLC) to update your account

How to know your prepay meter number .

Kplc prepay meters

To know your prepay meter number please follow this
For ACTARIS press100 enter,
For HEXING press 804#,
For CONLOG press #100# ,
For  SHENZEN press  65 enter.
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How to clear E-017 error on Gotv decoder

how to clear the E-017 error on your Gotv decoder.
There are 2 methods to clear this error.
First Method
First, make sure your subscription is active i.e make sure
you've made a successful subscription that has not expired
then pick your phone to send the reactivation SMS in this
RESET IUC NUMBER as a message to 4688 for example
RESET 2003029600 to 4688 (where 2003029600 is your IUC
Number )
NB: If you are using this method, i suggest you do it during
the day
*The IUC NUMBER are those digits on the red label under
the decoder
Second Method
This method will require calling Gotv customer care. The
Gotv Customer care line is 012703232. You may listen to
the voice prompt but DON'T follow the voice prompt, the
machine will forward your call automatically to one of their
Either of these two methods will surely work for you.

Steps on how to lipa na mpesa for gotv

Steps to Pay GOtv with Lipa na M-Pesa
paybill number 423655

1. Go to M-Pesa menu, select “ Lipa na M-Pesa ”

2. Select “ Paybill” 

3. Select “ Enter business no. ” and enter the GOtv
Africa Lipa na M-Pesa paybill number 423655
and press “OK”

4. Select “ Enter account no ” i.e. ICU number , that
is found on the red sticker at the bottom of the
GOtv decoder and press “OK”

5. Enter amount monthly subscription amount and
press “OK”

6. Enter your M-Pesa PIN and press “OK”

7. Confirm all the details are correct and press OK

8. You will receive a confirmation SMS from
MPESA immediately.

9. MultiChoice (GOtv Africa) will then update your
account within 1 hour.

How to pay for Gotv via Airtel money

Airtel Money:

1.Go to Airtel money menu

2.Select pay bill

3.Select DSTV from the list

4.Enter the amount you want to pay

5.Enter the 10 digit IUC number

6.Confirm details and submit

7.SMS from Airtel confirming the transaction

How to pay for GOtv via Mpesa

This option is available for Safaricom subscribers.
1.Go to the MPESA menu
2.Choose Pay Bill option.
3.Enter 423655 as the business number.
4.Enter the IUC number (On a red sticker at the bottom of the decoder)
5.Enter the relevant full subscription amount.

6.Enter your Mpesa PIN number and complete the transaction.

How to activate GOtv

Activate My Account
Activating your GOtv account made easy.
Ensure decoder is connected and switched on to GO Channel (Channel 99).
SMS the word Accept*followed by your ICU NUmber*, your Surname*, your Mobile Number*, the City* in which your live and the Product*, the short- 22688.
GOtv Payments can be made at your nearest payment vendor in your country.
(i) SMS (reset+IUC number) to your local GOtv short code. Example: reset 7645012
(ii) Go to Self Service to clear error codes.
SMS (balance / due date+IUC number) to your local GOtv short code (22688).
(i) SMS (reset+IUC number) to your local GOtv short code. Example: reset 7645012
(ii) Go to Self Service to clear error codes.