How equitel's my life work.

It's simple .just register to get information via SMS on your phone .every SMS you get from Equitel my life is free!!

How to register.

Step 1.select my life.

Step2.select equity world.

Step3.select category.

Step4.follow the prompts.

INFORMATION AVAILABLE.
equitel has put together useful information for your everyday needs.

-financial education
-maternal health (MAMA)
-agriculture
-education
-entrepreneurship.
-Wikipedia
-Facebook.

How to check your bank balance through Equitel line.

Step1.select my money.

Step2.select bank balances.

Step 3.select account.

Step4.select account number.

Step5.select send by SMS.

Step6.enter pin

Step7.confirmation SMS.

How to withdraw money from an Equity agent through Equitel line

Step1.select my money.

Step2.select withdraw money.

Step3.select agent withdraw.

Step 4.select amount.

Step5.enter agent number.

Step6.enter amount.

Step 7.confirm details

Step8.enter pin.

Step9.confirmation SMS .

How to apply for eazzy loan through equitel line

Step1.select my money.

Step2.select loans.

Step3.select get loan.

Step4.select Eazzy loan.

Step5.select account number.

Step6.enter amount.

Step7.confirm details.

Step8.enter pin.

Step9.confirmation SMS .

NB:  EAZZY LOANS.
Eazzy loan is a mobile-based financing service provided by Equity Bank Kenya that allows a customer to conveniently get a loan right on their phone and use the funds to suit their needs.

Equitel is giving you control with Eazzy loan.depending on your credit rating, you can bring your interest rates to as low as 2% per month .

How to pay bills e.g. kplc through equitel line

Step1.select my money .

Step2.select send/pay

Step3.select account number.

Step4.select paybill.

Step5.select business.

Step6.select bill e.g. Kplc pre-paid.

Step7.enter bill account number.

Step8.enter amount.

Step9.confirm details.

Step10.enter pin.

Step 11.confirmation SMS.

How to send money to mobile money e.g.airtel money through equitel line

Step1.select my money

Step2.select send/pay

Step3.select account number.

Step4.select to others

Step5.select provider.eg Airtel.

Step6.enter phone number.

Step7.enter amount

Step8.confirm details

Step9.enter pin

Step10.confirmation SMS.

How to send money to other banks through Equitel line

Step1.select my money

Step2.select send/pay.

Step3.select account number.

Step4.select to others.

Step5.select other bank

Step6.select look up bank codes.

Step7.Enter the first letter of the  key word of the bank.

Step8.select bank code.

Step9.enter recipient's account number.

Step10.enter recipient's account number.

Step11.enter recipient's phone number.

Step12.enter amount.

Step13. Confirm details.

Step14.enter pin

Step15.you will receive a confirmation SMS.

How to send money to an equity member through Equitel.

Step1.select my money

Step2.select send/pay

Step3.select account number

Step4.select to equity member

Step5.select account/phone

Step6.enter bank account /phone number.

Step7.enter amount

Step8.confirm details

Step9.Enter pin

Step10.confirmation SMS.

How to buy airtime for another network from equitel line

How to buy airtime for another network from equitel line.

Step1.select my money.

Step2.select buy airtime/bundles.

Step3.select your account number

Step4. Select buy airtime

Step5. Select other number.

Step6.select operator .

Step7.enter phone number.

Step8.enter amount

Step9.confirm details

Step10.enter pin

Step11.confirmation SMS .

How to buy airtime for Equitel line.

How to buy airtime for equitel line.

Step1. Select my phone.

Step2.select buy airtime/bundles

Step3.select your account number.

Step4.select buy airtime.

Step5.select for this line.

Step6. Select enter amount.

Step7. confirm details

Step8. Enter pin

Step9.confirmation SMS.

Equitel sms error solution

If your phone is not receiving or sending messages:

Check that you have enough airtime to send an sms .

Check that your inbox is not full.

Check that the SMS center number is +254733000888.

Equitel sim card loss

If you loose your Equitel sim, please report it to customer care.you can dial 100 from an Equitel line, or +254763000100 from a different network. Our customer care representative will guide you on how to block your number, protect your account, and replace your sim card.

Equitel's Internet settings

Internet settings are configured automatically from the network once you activate your sim.

You will receive a message with internet settings and instructions

Alternatively, you can send an SMS with the word 'ALL' to Short code 232 to receive Internet settings.

Please note,not all phones can access the Internet. Check your user manual to see if your phone has an internet option.

Equitel's customer care numbers

At Equitel, we want everything to work smoothly for your convenience. We are available 24 hours a day and 7 days a week , so anytime you need assistance, you can:

Dial 100 from your Equitel line (Free).
Dial +254763000100 from other networks. (Regular tariffs apply).

  SIM CARD ERROR
If you receive a message in your phone that reads, 'insert sim' , it means your sim is not inserted correctly.
Ensure that the phone is properly charged and switch it off.

Introducing the Equitel Thin SIM

The equitel thin SIM is a paper thin SIM that is laid onto an ordinary SIM card.

The Thin SIM is carefully placed over your current SIM card by well-trained Equity Bank staff.

Once installed, you should not tamper with your sim cards.

Thin SIM technology turns any phone  into a dual sim phone.You don't have to worry about losing or damaging your sim cards, because they are both placed securely in your phone.

To switch from your Equitel line to your alternative sim card.

        -> Just dial 076300 and press the call button.it takes about a minute.

        ->in case you are in an area with poor network (less than two bars of network), go to the equitel SIM menu, select YES, then restart your phone.

The thin sim technology is secure and there is no interference between the two sim cards.In fact, you can only access one line at a time.

If however, you want to receive calls from both lines,set up call forwarding for either your Equitel line or your alternative line .( calling rates apply).

Equitel sim card options

We have four sim card options:

1.Thin SIM
2.Standard SIM
3.Micro SIM
4.Nano SIM.

You can access Equitel's tools and features on any of these SIM cards.
So please choose the one that is right for your phone .

Equitel sim card options

We have four sim card options:

1.Thin SIM
2.Standard SIM
3.Micro SIM
4.Nano SIM.

You can access Equitel's tools and features on any of these SIM cards.
So please choose the one that is right for your phone .

Equitel quick start .

Equitel - This is a platform that offers you tools to make your life easier.These tools are designed to give you freedom,choice and control.

My money - Get all your banking services and manage your money with ease.send money, pay bills, and buy airtime.You can also apply for instant loans on your phone.

My phone - make phone calls and send SMS. You can check your airtime balance, browse the internet, and top up airtime for Equitel and any other network, directly from your bank account.

My life - You can now access a whole world of information that addresses your everyday needs with Equitel my life .we will keep adding new information and services to make your life easier.

Thank you .karibu EQUITEL

NB: The services under "my money" are offered by Equity Bank limited using the mobile platform of Finserve Africa limited.Equitel bank limited is regulated by the central bank of kenya .

HOW TO ACTIVATE KCB PEPEA CARD VIA KCB MOBILE BANKING

How to activate kcb pepea card via kcb mobile banking.

1.Dial *522*2#

Reply: welcome to KCB prepaid service.

2. enter your national ID number.

3. Enter your 16 digit card number.

4.enter your card alias name. " pepea".

5.confirm details.

6. Reply : your request to activate your card has been received. You will receive a response after the details are verified.for queries please SMS 22522

7. More reply: dear "customer name", your card has been activated .you can load cash via any kcb mtaani agent via m-pesa paybill no. 522522. For queries SMS 22522.

8.welcome to kcb prepaid card services.your secret pin is ***** .dial *522*2# to change pin within 48 hours .your new pin must be 5 digits .for queries SMS 22522

NOTE: standard ussd charges apply (ksh 5/-)

How to hard reset Nokia lumia 520 Windows Phone 7 and windows 8

Nokia Lumia 520 soft reset
If your phone is unresponsive, frozen, press and hold both
the Volume down and the Power keys for 15 seconds. All
data will be lost!
If nothing helps as a last resort you can reset clear your
Nokia Lumia 520 RM-914 forgotten password by using
hardware reset:

Nokia Lumia 520 hard reset
Windows Phone 7

1. Turn off your Lumia 520 phone.
2. Press and hold the Volume down and Camera keys.
3. Press and hold the Power key.
4. When you feel the phone vibrates, release the power key,
but keep pressing the volume down and camera keys, until
the phone reboots. All data will be lost!

Nokia Lumia 520 hard reset
Windows Phone 8

1. Turn the power Off.
2. Press and hold the Volume down and connect the
charger or the USB cable with PC, for about 8 seconds, you
will see an exclamation mark (!) on the screen. Note: If you
do not press any of the following keys, then the phone wp8
will starts boot normally.
Then press the keys in this exact order:
1. Volume up
2. Volume down
3. Power
4. Volume down
The phone will reset and restart. Please note this may take a
few minutes.
All data will be lost!

Factory Reset Nokia Lumia 520 from
the menu

On the start screen Scroll down to the bottom of the screen.
Tap the arrow icon.
1. On the Start screen, tap .
2. Tap Settings > about phone.
3. Tap reset your phone, and then tap yes and again yes.

How to hard reset Nokia lumia 521

How to hard reset Nokia lumia 521

Master reset with hardware keys

A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloaded content, ringtones, images, apps, and contacts. It does not delete data stored on the SIM card or SD card.

If the device menus are frozen or unresponsive, you can master reset using hardware keys. To perform a master reset, follow these steps:

1. Back up all necessary data that is on the internal memory.

2.  Turn off the phone.
3.   Press the Power key to turn the phone on.

4.  Immediately press and hold the Volume Down key. An exclamation mark ("!") will appear on the display.

5.  Connect the phone to the wall charger for the remainder of the reset process.

  6. Press the following keys in order:  Note: Nothing will change on the screen while entering the sequence of buttons.
        -Press the Volume Up key.
        -Press the Volume Down key.
        -Press the Power key.
        -Press the Volume Down key.

    The phone will automatically reset.    During the reset, there will be two gears rotating on the display for up to 5 minutes, after which the display will go blank for about 30 seconds.
   
    Resetting the phone will erase all user data, including Nokia Maps. You will have to reinstall the Nokia Maps via Wi-Fi.

        To restore your phones settings, email accounts and apps, instruct the customer to use the “restore your phone” option during the start-up sequence.

How to Remove Pattern Lock/ HardReset Tecno P5

How to Remove Pattern Lock/ Hard

Reset Tecno P5

The only way to unlock the phone now is
through factory reset.

->Turn off the phone.

->Then press Volume up + Power buttons until the
phone enters Recovery menu.

->From that
recovery menu, select Wipe Data/Factory reset
and reboot the phone.

-> Although settings,
accounts and 3rd party applications were
removed, you will gain access to phone.

How to hard reset tecno H3

HOW TO HARD RESET TECNO H3

->First , POWER OFF Your Phone

-> Next , Press and hold
Volume Up, Home and Power button

->When Tecno Symbol/name
appears, release the Power
button.

->A Boot Menu will then show, Use the
volume up/down to choose and home to
select

->Select the option “Wipe
Data/ Factory Reset”

->Wait for your phone to reboot.
This method works on all Tecno Devices.

Note : Hard Reset Automatically deletes all your files.
So please ensure you have a backup in place.

How to Partition an External Hard Drive Disk (HDD)

The external HDD has made carrying of data easy than before. Thus, partitioning external hard drive lets you separate data into multiple sections that are easily manageable.  In any case, you require multiple partitions   for your business information, you may need to remove or contract the current structure. Windows 7's Disk Management utility permits you to do only that through a straightforward, graphical interface. Amid the procedure, you'll also need to decide on formatting. Utilizing the FAT32 file system will keep the drive perfect with other operating systems, yet in the event that you'll just be utilizing the drive as a part of Windows 7, NTFS is a good choice. 

The partitioning steps are as follows.

Step 1

Attach your external hard drive to your computer via the USB cable and turn on the device.

Step 2

Press the "Start" button, type "diskmgmt.msc" on the windows command processor and press "Enter."

Step 3

Right-click the existing partition on the external hard drive, select "Delete Volume" and choose to remove the partition. If you already have important data on the drive, select "Shrink Volume" instead, let Windows choose the maximum amount of shrinkage and click "Shrink."

Step 4

Right-click the "Unallocated" or "Free Space" on the external drive and select "New Simple Volume."

Step 5

Enter the required volume size in megabytes in the "Simple Volume Size in MB" field. Make sure you select a smaller number to leave room for additional partitions, if applicable. To convert gigabytes into megabytes, multiply simply by 1000. For instance, if you want 20GB, in the space provides insert 20,000MB

Step 6

Click "Next" to let Windows assign an available drive letter.

Step 7

Click the "File System" drop-down list and select "FAT32" or "NTFS." Click "Next."

Step 8

Click "Finish" to partition the drive.

Step 9

Repeat the partitioning procedure to create additional partitions, if required

How to Format the Tecno N3 L3, P3

How to Format the Tecno N3 L3, P3

Reasons why u may want to format your android phone

· If you forgot your unlock code or pattern lock
· If your phone refuses to boot (stuck on android
logo)
· If Your phone is misbehaving etc..
If you are facing any of the above problems or just want to
format your phones then you don't need to take it to
anybody to extort money from you, all you have to do is
follow my steps below

Step 1. Switch of the phone first.

Step 2. Press and hold the Power key and the Volume Up
key at the same time and wait until you see a Menu appear
on the screen before you release it.

Step 3. On the Menu, you will see an option that
shows DATA WIPE/FACTORY RESET .

Step 4. Use the volume keys to scroll down and select the
DATA WIPE/FACTORY RESET with the Power key.

Step 5. Another Menu option will appear and you will see a
series of NO's arranged vertically so scroll down with the
help of your volume key and find DELETE ALL USER DATA .
Step 6 . Then use the Power key to select it and wait for the
process to finish.

Step 7. When it is done, you will be taken to the first Menu
then scroll to REBOOT PHONE NOW  and use the Power Key
to Select the option and wait for your phone to REBOOT.
Congratulations you did it!

How to Format the Tecno N3 L3, P3

How to Format the Tecno N3 L3, P3

Reasons why u may want to format your android phone

· If you forgot your unlock code or pattern lock
· If your phone refuses to boot (stuck on android
logo)
· If Your phone is misbehaving etc..
If you are facing any of the above problems or just want to
format your phones then you don't need to take it to
anybody to extort money from you, all you have to do is
follow my steps below

Step 1. Switch of the phone first.

Step 2. Press and hold the Power key and the Volume Up
key at the same time and wait until you see a Menu appear
on the screen before you release it.

Step 3. On the Menu, you will see an option that
shows DATA WIPE/FACTORY RESET .

Step 4. Use the volume keys to scroll down and select the
DATA WIPE/FACTORY RESET with the Power key.

Step 5. Another Menu option will appear and you will see a
series of NO's arranged vertically so scroll down with the
help of your volume key and find DELETE ALL USER DATA .
Step 6 . Then use the Power key to select it and wait for the
process to finish.

Step 7. When it is done, you will be taken to the first Menu
then scroll to REBOOT PHONE NOW  and use the Power Key
to Select the option and wait for your phone to REBOOT.
Congratulations you did it!

Steps to top up DTB Nakumatt Global

Steps to top up DTB Nakumatt Global
Mastercard using Lipa na M-Pesa Paybill
Number 516606
1. Go to M-Pesa menu, select “ Lipa na M-Pesa ”
2. Select “Paybill”
3. Select “Enter business no.” and enter the DTB
Nakumatt Global Card Lipa na M-Pesa paybill
number 516606 and press “OK”
4. Select “Enter account no” i.e. mobile
number (07xx xxx xxx) and press “OK”
5. Enter amount i.e. amount you want to top up
and press “OK”
6. Enter your M-Pesa PIN and press “OK”
7. Confirm all the details are correct and press
“OK”
8. You will receive a confirmation SMS from M-
Pesa immediately.
9. Nakumatt Global Card will then send you a
confirmation SMS shortly.
NB: This process only applies to Nakumatt Global
MasterCard cardholders Powered by Diamond Trust
Bank (DTB)

HAKIKISHA the new M-pesa name confirmation by safaricom

HAKIKISHA the new M-Pesa
name
confirmation by safaricom

Safaricom has
introduced a new functionality called
"Hakikisha" to enable M-Pesa users to
confirm the names of intended recipients
before wiring money.

M-Pesa users can now confirm the names of
mobile money recipients before completing
the transfer transaction.
Safaricom's new functionality, dubbed
"Hakikisha" gives customers a fifteen-second
window to confirm the name of the intended
recipient, which pops up on the screen.
The function allows users to dial the number
1 to stop a transaction within fifteen seconds,
failure to which Safaricom automatically
wires the money.

However, "Hakikisha" will be suspended if
no transaction is completed after five
consecutive trials by typing 1.
TRANSACTION REVERSALS
The new enhanced function has been
introduced to ensure customers no longer
lose money to unintended recipients as a
result of entering the wrong number.
On average, Safaricom receives 12,000 daily
calls from M-Pesa customers seeking
transaction reversals.

LIPA NA M-PESA
The pop-up feature will also apply to the
Lipa Na M-Pesa pay option. M-Pesa agents
will benefit from the functionality, which
they will use to verify a customer's identity
before depositing funds.
Safaricom has been testing the "Hakikisha"
function for the last one month and will roll
it out in phases to cover its 21.7 million M-
Pesa customers by October 30. This new
enhancement is as a result of improved
system capability after the migration of M-
Pesa servers to Kenya earlier this year.

Recovering deleted WhatsApp Messages on Android mobile

Recover Deleted WhatsApp Messages
on Android Mobile

If you accidentally deleted WhatsApp chat history,
messages and attachments on Android phones, like
Galaxy S5, S4, you can get them back. In this article, we
will show you different ways to recover deleted
WhatsApp data.

Method 1. How to recover WhatsApp Chat
History from most recent backups?

Method 2. How to recover WhatsApp Chat
History from older (less recent) backups?

Method 3. How to recover recent WhatsApp
chat messages without losing newest chat
history?

Method 4. How to recover deleted WhatsApp
Chat History without any backups?

1. Recover WhatsApp Chat History
from recent backups
If you have any backups of WhatsApp chat history, you
will be able to recover chat history from your backups.
If you deleted any Chat history or messages without
backup, you can still recover lost messages,
attachments from the WhatsApp automatic backups. It
is because WhatsApp automatically makes backups
every day at 4 AM (your local time) and stores them on
your phone’s internal memory (only given that there is
enough free space) or external microSD card of your
Android phone. What you will need in order to recover
WhatsApp messages is to uninstall the WhatsApp, then
reinstall the chat app again. During the installation
process, you will be prompted to restore your message
history. Simply tap Restore and everything less than
seven days old is restored.

2. Recover WhatsApp Chat History
from older (less recent) backups
You can follow below instructions to restore WhatsApp
messages or chats from a backup:
1. Uninstall WhatsApp.
2. Open the WhatsApp database or backup folder.
Decide which backup file you want to restore.
3. Rename that file from “msgstore-YYYY-MM-
DD.1.db.crypt7” to “msgstore.db.crypt7”.
4. Install WhatsApp.
5. When asked to restore, tap Restore .
You can find the WhatsApp backup files from /sdcard/
WhatsApp/Databases folder, you will see that they are
saved with names like “msgstore-YYYY-MM-
DD.1.db.crypt7”. Note that WhatsApp backup folder
may be located in either your phone’s internal memory
or external memory.
What are the disadvantages of recovering
WhatsApp chat messages from backups?
The automatic backup files of your WhatsApp chat
history and messages are only valid for 7 days after
last saved. Make sure you import your chat history
before it expires! You can’t find or restore data from
backups that are more than 7 days old.
You will lose the newest WhatsApp messages.
Current chat history that has not been backed up yet
will be lost upon restoration. That is to say you will
lose all of the messages that you have sent and
received since the backup was created.
You can’t restore chat messages if your SD card
and/or chat history is corrupted.
You can’t restore chat history if you have a different
phone number than when you backed up your chats.
If you run a manual backup, it will overwrite the
most recent automatic backup file.

3. How to recover recent WhatsApp
chat messages without losing newest
chat history?
We know that new messages sent/received after a
backup, and deleted before the next backup, cannot be
restored. If you want to keep a copy of the newest
WhatsApp messages, you can create a manual backup
from
WhatsApp > Menu Button > Settings > Chat Settings >
Backup conversations.
This manual backup file will normally be saved as
“msgstore.db.crypt7” in your /sdcard/WhatsApp/
Databases folder. Rename this chat backup file to
something like “msgstore.db.crypt7.newest” or
“msgstore.db.crypt7.current”.
There’s no simple way to merge your new message with
your old, recovered messages though.

4. Recover Deleted WhatsApp Chat
Messages without any backups
If you just delete some very important chat messages
without a backup, how can you get them backup? We
recommend this Android data recovery which is easy to
use and free to download. Here is how you can recover
WhatsApp messages without backup with this Android
data recovery.
1. When you delete WhatsApp chat history by
mistake, your messages will actually be
saved in your mobile internal memory or SD
card until they will be erased completely
from your mobile phone storage until you
save new files or data on your phone. So do
not use your phone for now to prevent new
files or data overwriting the deleted files or
data.
2. Install the data recovery software for
Android mobiles on your Windows PC.
3. Use the data recovery to scan your Android
mobile phone. It supports up to 2000
Android mobiles, including Samsung
mobiles, Galaxy S4, S5 or other Android
based phones and tablets.
4. Get back your lost WhatsApp messages,
and export them from your mobile phone to
computer.

Step 1. Turn on the USB debugging option
on your Android mobile.
Here is the step-by-step guide shows how you can
enable USB debugging on Android phones , or if you are
an Samsung Galaxy phone users, see how to enable
USB debugging on Samsung Galaxy phones .

Step 2. Connect your Android phone to
computer via USB
Run Android Data Recovery on your computer. Use your
USB data cord to connect up your mobile phone and
computer. The data recovery software can
automatically detect your cell phone and establish a
connection between the data recovery application and
your phone.

Step 3. Analyze your mobile and scan for
deleted WhatsApp Messages on Android
The Android data recovery software will now analyze
your phone. It will check your Android version, driver
support, etc.
Before you allow the Android data recovery program to
scan your phone, you have the choice to select what
kind of file you like to recover. This is optional, you can
leave it to the default, so the data recovery utility will
scan all your files and data on the phone.
It is recommended to choose the specific file type you
need to recover, in this case it is WhatsApp messages &
documents, as this can narrow down and search and
save you a lot of time.

Step 4. Recover deleted WhatsApp Chat
Messages and documents
Now click Next button at the bottom right corner of the
above screen to allow the Android data recovery tool to
scan your Samsung smartphone or other Android device
connected. This tool can search the lost files and data
from your internal memory, and external storage. The
result page will be grouped into different categories and
you can open each category to preview and found data
and recover any items or data to your computer and
mobile phone.
You can select the WhatsApp data to recover, the chat
messages, photos, videos, attachments. You can select
and export any or all of them to your computer. The
data recover program is compatible with almost all
Samsung smartphones and other Android phones like
HTC, Motorola, Sony, Lenovo, Huawei, ZTE, LG. Refer to
this guide, if you are using WhatsApp on iPhone: steps
to recover whatsApp chats on iPhone . However there’s
no simple way to merge your recovered newest
message with your old WhatsApp messages.

Track your friends location via Airtel's mLocator .

Track your friends location via mLocator

First of its kind in Kenya. mLocator allows you to
find anybody with an airtel line. You can have peace
of mind, secure your family and loved ones by
knowing where they are; join your friends for
activities where they are and maximize profits by
knowing where your employees on the go are.
However consent will be required for the first
location request only.
You can find others without calling them. mLocator
is easy to use and the service is free until 30th
September 2013.
Steps:

1. Type FIND followed by phone numbere.g.
FIND 073xxxxxxx . Send SMS command to
the number 30100
Note: Nothing will happen until the SMS
receiver accepts the new locator

2. To use a nickname, add it after the number
e.g. FIND 073xxxxxxx Steve, after that
FIND Steve is sufficient

3. To cancel one specific locator, Type STOP
followed by phone number e.g. STOP
073xxxxxxx .
Note: STOP without a phone number cancels all
locating rights of others and your locating rights to
others.
Service commands:

1. LIST – who can locate me, who can I
locate

2. YES – response giving consent for the
other person to locate me

3. WHO – who has located me during the past
24 hours

4. HIDE – you cannot be located for 24 hours.

5. UNHIDE to enable location requests

6. SOS -people who have locating rights on
you (only up to 5 persons, the last ones
accepted) receive message that you are in
trouble and your location

7. OK – people who have locating rights on
you (only up to 5 persons, the last ones
accepted) receive message that you are ok
and your location

8. HELP – short description how the service
works
Once a month you will receive a list of who can
locate you provided that you were located by
somebody during the previous month. Once you give
the FIND rights for the first time, you will receive a
notification the next day on who can locate you and
who you can locate.
To automatically change the language use the
command in preferred language e.g. “ TAFUTA ”
instead of “FIND” changes the language to Swahili.
mLocator application for Internet phones

1. Only one click is needed to FIND another
person

2. Download from here: http://
app.geckofinder.com/airtel_kenya
mLocator is available on Android, Blackberry and Java
phones
Benefits of the service:

1. Your user privacy is fully protected – the
service will require consent to allow
someone to locate you
2. Full transparency – user will know who is
able to locate him or her and how many
times he or she has been located
3. Easy to use – you require a few commands
to manage the service e.g. You can send a
text with the word STOP to 30100 to cancel
location rights of all others. Alternatively
you can send a text with the word STOP
followed by specific phone number to
cancel location rights of one person etc.

Safaricom,airtel,orange and yu ussd codes

SAFARICOM, AIRTEL,ORANGE AND YU USSD SERVICE

Safaricom service shortcuts

132 to retrieve voice-mail messages

*126# to access bonga points menu

*131# for okoa jahazi: emergency credit

*144*4# to check okoa jahazi debt

*130*number# for sending please call me

*141*scratch-card number# to top your number

*144# to check airtime balance

*188# subscribe to bulk texts

*100# self-care Option and dial 7 to get premium services and Unsubscribe

*544# to subscribe to data or purchase data for another line

*450*1# shortcut to get data balance

Unsubscribing to skiza tune  :Dial *811#OK select manage my tunes and follow prompts to delete.

Dial 100 for customer care

 

Orange service shortcuts

Dial 123 to subscribe to data

#123#  to access main menu/general menu

Sms 131 to 131 to get data balance

Sms *132*amount*number# to 132 to sambaza airtime

*131# to check airtime balance

*132*scratchcardnumber# to top up airtime

Dial 100 for customer care

 

Airtel USSD shortcuts

Dial *100# for Airtel menu

To unsubscribe to services send STOP to  247

*131# to check airtime balance

to sambaza/me2u:

Register for me2u to obtain pin then:

send text 2u number amount pin,  sms to 5050

Or go to Airtel services > me2u>follow instructions

*544# for data bundles for your phone or purchase them for another line

*133*scratchcardnumber# to topup

Dial 100 for customer care

Kopa credo or internet bundles:

Dial*221# or Dial *100# go to Smart Services, select Kopa Credo.

*133*4# to check you debt

*120# to subscribe to club 20 and get 100 mb @ 20bob

*515# to access wikipedia

 

Yu

*122# to access main menu

*256# to call for free for yu to yu calls only

*544# to access data bundles services

*131# to check for airtime balance

Send blank SMS to 126 – Credo4yu for  emergency airtime

*140*amount*number#  To sambaza airtime

 

How to activate samsung mobile tracker

How to activate Samsung
Mobile tracker

Here is how to activate the Samsung Mobile Tracker.

Go to Settings – Security – Mobile tracker.

Key in the *default password – 00000000 to enable the
mobile tracker
Input numbers of 2 persons whom you would like to inform
about your lost phone.

Put the Owner Name as the sender go through the legal
warning and accept it.

Mobile tracker is now activated.
Whenever the SIM card is changed in your phone, it will send
an SMS to the 2 preset numbers without the knowledge of
the person using the phone.

The SMS reveals the IMEI
number of your phone and the new SIM card phone number.

You can then take appropriate action to retrieve your phone.

*Remember to change your password later from the default.

Connecting phone and computer using a Bluetooth adaptor

Connect Phone & Computer
using a Bluetooth adaptor.

Almost all phones today come ready with bluetooth capacity
and memory card slots.

However these two feature are also now being offered in
nokia phones at reasonable prices.
Having the phone however is not the issue, the issue is
whether you know how utilise the features on your phone.

Many people spends tens of thousands on a phone that they
then use only a tenth of the features they paid for! Well let
here is one other way to get value for your money!

To connect your bluetooth enabled phone to your laptop or
Desktop computer the computer needs also to be blue tooth
enabled. If your make does not have the bluetooth feature
preinstalled, all you need is a USB bluetooth adaptor. This is
available in local computer shops in Nairobi. This is how it
looks (see the tiny black USB device):

The best thing with this device is that it is a plug and play,
without the need for a software. This basically means
whatever machine you connect it to, it automatically
becomes bluetooth enabled, whether in the office, cyber, at
home… anywhere, any machine!

How to access Samsung help and call centre via sms

How to access Samsung help
and call centre via sms

Register a Genuine Samsung via
SMS

To register a genuine Samsung phone:
Send SMS to 5585 with the following details
Reg*IMEI number#
e.g. reg*533777882256829#
To contact Samsung Customer care service by SMS:

Send SMS to 5585 with the following details
Help*Message#
e.g. help*How can I make a fake call. Thanks#
To make a complaint:
Send SMS to 5585 with the following details
Complaint*Message#
e.g. complaint*The battery is faulty, can’t fully charge.#
To make a suggestion:
Suggestion*Message#
e.g. Suggestion*Increase customer care centres
countrywide#
NOTE: The SMS service to 5585 works with Safaricom,
Airtel, YU and Orange networks.

Samsung will respond to
all queries within 24 hours.
Call Samsung customer care call centre: 0800 724 000

How to pay for parking in nairobi via mpesa

How to pay for parking in
Nairobi via M-PESA;

step by step guide from phone and
online

Below is a step by step guide on how to pay for your
parking fees in Nairobi county via your mobile phone.

Step1: Register

Step2: Load your e-wallet with cash from M-PESA, Airtel
Money, Visa e.t.c.

Step 3: Pay for parking from your ewallet

First time users will follow from step 1 to step 3 below. If
you have already registered for the service, you shall follow
step2 and step3 only.

Step 1: Registration :
From Mobile phone: Dial *217# and enter your Name, ID
Number and select a PIN number (when we tried to register
via this method, it did not work, but the online registration
below works.

From internet: Log on to https: //epayments.nairobi.go. ke/
selfservice/register Enter your names, Mobile phone
number, ID number and preferred PIN
You will received an SMS alerting you that your registration
was successful

Step 2: Loading cash to your E-Wallet
From Mobile phone: Dial *217# Select option 1 ’My
Account’ and follow instructions
From internet: log on to https: //epayments.nairobi.go .ke/
selfservice/home In the E-wallet section (coloured brown)
select ‘Top up’ Follow the instructions

Step 3: Pay for Parking
From Mobile phone: Dial *217# and select 2 ‘Parking’
1. Then select 1

Energy saving tips.

Energy saving tips around your house

- Don’t Leave electrical appliances on standby mode,

-switch off at the socket
In most homes, about 10-15 per cent of the electricity bill
is for lighting.

- Use energy saving light bulbs to cut your
costs considerably.
They may be more expensive to buy than traditional
bulbs, but they are worth the investment as they last over
10 times longer and use up to 4 times less energy.

-No matter what type of lighting you are using, always
turn the lights off when you leave a room.
Use a smaller electrict burner if using a small pan.

-Boiling water in an electric kettle first will save the time
the burner needs to heat the water, and putting a lid on
will help it come to a boil quicker.

-When making a cup of tea, only boil the amount of water
that you need.
Boiling a full kettle unnecessarily is a waste of electricity.

-The location of your fridge can make a difference in how
energy efficient it is.
Make sure it is out of direct sunlight and not close to the
oven.

It is best to keep it against an outside wall so that
the heat it generates can escape easily, and always make
sure that there is a few inches space all around the fridge
so that air can circulate.
Make sure you defrost your fridge and freezer on a
regular basis or whenever necessary.
An iced up freezer will make the freezer work harder,
therefore wasting more energy than needed.

-Only set your fridge to as cold as you need it and avoid
keeping the door open for long period

Loading the 20 digit code on your kplc meter

LOADING THE 20 DIGIT CODE ON YOUR METER:

1.On your meter, key in the 20 digit received by SMS from
KPLC and press Enter key.

2.Look out for the following messages on your Meter:

“ACCEPT”: Meaning that the top up was successful and
your units will be increased by the number of units you
bought.

“USED” : Meaning that the 20 digit number has already been
used.

“OLD”: Meaning that the 20 digit code is expired.

“EE EEE 13″: Meaning that you entered the 12 digit code
wrongly

“REJECT”: Meaning that there is something wrong with the
20 digit code.

NOTE:
The message from KPLC at times takes up to 36 hours to
be delivered! You therefore need to top up when you still
have a few units left to avoid disappointment.
You may call KPLC Emergency assistance on 020 3 201 000
/ 0711 031 000 / 0732 111 000
You may also buy power units from the following vendors:

1. KPLC Stima Plaza 8:00 am – 4:30 pm - Stima Plaza

2. KPLC Electricity House 8:00 am – 4:30 pm - Electricity
House

3. Uchumi Capital Center 8:00 am – 8:00 pm  - Mombasa Road

4. Uchumi Ngong Hyper 8:00 am – 8:00 pm- Ngong Road

5. Uchumi: 8:00 am – 8:00 pm - Langata Road

6. Sarit Center KPLC office - 8:00 am – 4:30 pm – Sarit Center

7. Thika KPLC Office - 8:00 am – 4:30 pm - Thika

How to pay kplc bill with Airtel money .

How to pay Kenya Power (KPLC) Bill with
Airtel Money
Airtel Money is one of the most popular and secure
payment methods offered by KPLC. Airtel Money
allows KPLC prepaid and postpaid customers to buy
tokens and pay for their bills in a secure and timely
manner.

Steps to pay Kenya Power (KPLC) Bill with
Airtel Money

1. Go to Airtel Money, select “ Make Payments ”

2. Select “ PayBill ”

3. Select “ Kenya Power Bill ” for postpaid or “ Kenya
Power Prepaid” to buy prepaid tokens.

4. Enter amount you wish to pay.

5. Enter your Airtel Money PIN .

6. In the reference option, “Enter account no”
i.e. meter number or account number and
confirm that all details are correct.

7. You will receive an Airtel Money confirmation of
the transaction via SMS.

8. KPLC will then generate a prepaid token for your
meter and send it to you via SMS.

How to pay KPLC bill using lipa na mpesa paybill number 888888

How to Pay  Kenya Power (KPLC) Bill using
Lipa na M-Pesa paybill number 888888

1. Go to M-Pesa menu, select “ Lipa na M-Pesa ”

2. Select “ Paybill”

3. Select “ Enter business no. ” and enter the
KPLC postpaid Lipa na M-Pesa paybill
number 888888 and press “OK”

4. Select “ Enter account no ” i.e. Kenya Power
account number and press “OK”

5. Enter amount between KSh 100 and 35,000
and press “OK”

6. Enter M-Pesa PIN and press “OK”

7. Confirm all the details are correct and press
OK

8. You will receive a confirmation SMS from M-
Pesa immediately.

9. Please note that it takes 48 hours for Kenya
Power (KPLC) to update your account

How to know your prepay meter number .

Kplc prepay meters

To know your prepay meter number please follow this
instructions

For ACTARIS press100 enter,

For HEXING press 804#,

For CONLOG press #100# ,

For  SHENZEN press  65 enter.

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How to clear E-017 error on Gotv decoder

how to clear the E-017 error on your Gotv decoder.

There are 2 methods to clear this error.

First Method

First, make sure your subscription is active i.e make sure
you've made a successful subscription that has not expired
then pick your phone to send the reactivation SMS in this
format.

RESET IUC NUMBER as a message to 4688 for example
RESET 2003029600 to 4688 (where 2003029600 is your IUC
Number )

NB: If you are using this method, i suggest you do it during
the day

*The IUC NUMBER are those digits on the red label under
the decoder

Second Method

This method will require calling Gotv customer care. The
Gotv Customer care line is 012703232. You may listen to
the voice prompt but DON'T follow the voice prompt, the
machine will forward your call automatically to one of their
agents.

Either of these two methods will surely work for you.

Steps on how to lipa na mpesa for gotv

Steps to Pay GOtv with Lipa na M-Pesa
paybill number 423655

1. Go to M-Pesa menu, select “ Lipa na M-Pesa ”

2. Select “ Paybill” 

3. Select “ Enter business no. ” and enter the GOtv
Africa Lipa na M-Pesa paybill number 423655
and press “OK”

4. Select “ Enter account no ” i.e. ICU number , that
is found on the red sticker at the bottom of the
GOtv decoder and press “OK”

5. Enter amount monthly subscription amount and
press “OK”

6. Enter your M-Pesa PIN and press “OK”

7. Confirm all the details are correct and press OK

8. You will receive a confirmation SMS from
MPESA immediately.

9. MultiChoice (GOtv Africa) will then update your
account within 1 hour.

How to pay for Gotv via Airtel money

Airtel Money:

1.Go to Airtel money menu

2.Select pay bill

3.Select DSTV from the list

4.Enter the amount you want to pay

5.Enter the 10 digit IUC number

6.Confirm details and submit

7.SMS from Airtel confirming the transaction

How to pay for GOtv via Mpesa

This option is available for Safaricom subscribers.

1.Go to the MPESA menu

2.Choose Pay Bill option.

3.Enter 423655 as the business number.

4.Enter the IUC number (On a red sticker at the bottom of the decoder)

5.Enter the relevant full subscription amount.

6.Enter your Mpesa PIN number and complete the transaction.

How to activate GOtv

Activate My Account

Activating your GOtv account made easy.

1

Ensure decoder is connected and switched on to GO Channel (Channel 99).

2

SMS the word Accept*followed by your ICU NUmber*, your Surname*, your Mobile Number*, the City* in which your live and the Product*, the short- 22688.

3

GOtv Payments can be made at your nearest payment vendor in your country.

4

CLEAR E16 MESSAGE
(i) SMS (reset+IUC number) to your local GOtv short code. Example: reset 7645012
(ii) Go to Self Service to clear error codes.

5

BALANCE / DUE DATE ENQUIRY
SMS (balance / due date+IUC number) to your local GOtv short code (22688).
(i) SMS (reset+IUC number) to your local GOtv short code. Example: reset 7645012
(ii) Go to Self Service to clear error codes.